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About The Role

Founded in 1910 Scudamore's is Cambridge's premier punt tour and boat hire company. We're looking for lively, outgoing and commercially-minded people to join our friendly team. As full training will be given, previous experience of punting is not required.

What's involved?

As a River Tour Guide at Scudamore’s your duties will be varied, but ultimately it is really about 5 things:-

  • Delivering an informative tour that is accurate, interactive and entertaining.
  • Offering effective and courteous ticket sales.
  • Operating a consistently high quality service.
  • Maintaining a safe working environment on station and on the river.
  • In sum, providing an unforgettable experience for all of our customers.
About You

What makes you a Scudamore’s River Tour Guide?

  • You’re friendly and approachable with first class communication skills.
  • You have an excellent command of spoken English.
  • You're committed to providing outstanding customer care.
  • You have a passion for history and a flair for sharing it with others.
  • You're self-motivated and keen to succeed.
  • You're physically active and enjoy working outdoors.

What would also help?

  • Prior experience of working in a customer-facing role.
  • A good knowledge of Cambridge.
  • Previous sales experience.
  • Fluency in another language.
  • Good availability to work on weekends, bank holidays and school holidays.
About Scudamore's:

What’s the package?

  • Highly competitive pay, offering a combination of an hourly rate, fixed rate per tour and uncapped sales commission.
  • Flexible working, with both full-time and part-time roles available.
  • Full training provided.
  • 28 days paid holiday (or pro rata equivalent for part-time workers) per annum.
  • Based at premium Cambridge city centre locations.

Need to know

Special demands of the role

This role is physically demanding and requires you to remain on your feet throughout the working day. There will also be a need to move boat stock, which requires good balance and an appropriate level of fitness. Please note, as with all of the other criteria above, these requirements may be tested at interview.

 Equal opportunities

Scudamore’s operates an equal opportunities policy and we recruit only on the basis of work criteria and individual merit.

 Right to work

By law we are required to ensure that anyone taking up work at Scudamore's has a legal right to work in the UK and, if invited to interview, you will be required to demonstrate this.