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About The Role

Founded in 1910 Scudamore's Punting Company are Cambridge's premier punt tour and boat hire business. As we prepare for our busiest time of year, we are looking for five outstanding people to join our Management Team in the day to day running of our busy and vibrant Punt stations.


What's involved?

As a Station Supervisor at Scudamore’s your duties will be varied, ranging from overseeing the daily station operations, to being on hand to resolve any staff or customer issues which may arise. Ultimately however, it is about 6 key areas:-

  • Ensuring that your team consistently perform to the highest standards, creating a first-class customer experience.
  • Co-ordinating the effective and courteous running of our tours and self-hire operations.
  • Providing coaching and support to a highly dynamic and competitive sales team.
  • Bringing the best out of your staff through adaptable performance management.
  • Acting as Duty Manager when Station Manager or Assistant Manager are not present.
  • Fostering a safe working environment on station and on the river.
About You
What makes you part of the Scudamore’s management team?
 
  • You have the self-discipline to consistently role model the required standards of behaviour.
  • You care about our customers and will do your best to ensure they enjoy the best possible experience.
  • You are an effective communicator with great interpersonal skills.
  • You enjoy the challenge of driving sales in a competitive sales environment.
  • You are organised, with an ability to prioritise tasks.
  • You are physically active and enjoy working outdoors.

What would also help?

Previous experience of supervising or coaching others.
  • Prior experience of working in a customer-facing role.
  • Prior experience of performance management.
  • Prior experience of making sales or managing others who make sales.
  • An ability to delegate.
  • Flexibility with respect to work hours and an availability to work most weekends.
 
About Scudamore's:
What's on offer? 
 
  • Salary of £21,500 per annum plus bonus (pro rata for fixed-term workers)
  • 28 days paid holiday per annum (or pro rata equivalent for part-time workers).
  • Based across our 2 central Cambridge locations.
  • Fixed term contract, starting in May and finishing at the end of October 2022, with potential for contract to be extended.
  • Discounts with local retailers and places to eat.
 

Special demands of the role

  • This role is physically demanding and often requires you to remain on your feet throughout the working day, which requires an appropriate level of fitness.
  • The Company is scheduled to open 364 days per year and our staffing needs are usually greatest at weekends and on bank holidays. This role therefore requires flexibility with regards to work hours and an availability to work most weekends and bank holidays.
  • The nature of our business requires our staff to be comfortable working on and around water.
 

Interested?

All applicants should apply on our Company website, follow the on-line application process, and submit their CV and Covering Letter.

Need to know

We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this at interview stage.