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About The Role

As a Shift Supervisor at Scudamore’s your duties will be varied, ranging from overseeing the daily punt station operations, to being on hand to resolve any staff or customer issues which may arise. Ultimately however, it is about 5 key areas:-

  • Ensuring that your team consistently perform to the highest standards, creating a first-class customer experience.
  • Co-ordinating the effective and courteous running of our tours and self-hire operations.
  • Providing coaching and support to a highly dynamic and competitive sales team.
  • Bringing the best out of your staff through adaptable performance management.
  • Fostering a safe working environment on station and on the river.

As a member of the management team, you will act as Duty Manager when the Manager or Assistant Manager are not present.

What's on offer?

  • Full-time or part-time, immediate start.
  • Remuneration package of up to £25,000 per annum (inclusive of bonuses, pro rata for part-time or fixed-term workers).
  • Based across our 2 beautiful locations in central Cambridge.
  • 2-year fixed term contract in the first instance, with potential for contract to be extended.
  • Career progression and development opportunities.
  • Discounts with local retailers and places to eat.
About You

What makes you one of Scudamore’s next Shift Supervisors?

  • You care about our customers and will do your best to ensure they enjoy the best possible experience.
  • You are an effective communicator with great interpersonal skills.
  • You enjoy the challenge of driving sales in a competitive sales environment.
  • You are organised, with an ability to prioritise tasks.
  • You enjoy working outdoors.
The nature of our business requires our staff to be comfortable working on and around water.
About Scudamore's:

Founded in 1910, Scudamore’s is Cambridge’s premier and longest-standing punting company. With three boat hire stations and over 175,000 visitors each year, Scudamore’s is also one of Cambridge’s most popular and high profile visitor attractions.

All applicants should apply on our Company website, follow the on-line application process, and submit their CV and Covering Letter.

Closing date for applications

Shortlisted candidates will be interviewed at the earliest opportunity and the vacancy may be filled at any time.

Need to know

We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this at interview stage.