Founded in 1910, Scudamore's is the premier punt river tour and boat hire company in Cambridge, dedicated to creating unforgettable memories for all our visitors.

The key responsibilities of the role are:

• Being a proactive role model for delivering superb customer service.
• Ensuring your team consistently perform to the highest standards, creating an exceptional visitor experience.
• Co-ordinating the seamless operation of our tours and self-hire services.
• Providing coaching and support to a dynamic sales team.
• Bringing the best out of your staff through flexible and fair performance management.

As a member of the management team, you will act as Duty Manager when the Manager or Assistant Manager are not present.

• A competitive remuneration package of up to £30,783 per annum - £27,783 plus bonus of up to £3,000 (pro rata for fixed-term employees).
• Full-time positions available. 
• Single-season and multi-year fixed-term contracts, with potential for extension.
• 28 days’ paid holiday per annum and pension contributions.
• The opportunity to work across our two beautiful locations in the heart of Cambridge.
• Career progression and development opportunities.
• Free boat hire, local discounts, regular social events including Summer and Winter season staff parties.

• You are passionate about leading people to create exceptional experiences for our customers.
• You are an excellent communicator with great interpersonal skills.
• You are enthusiastic about driving sales in a competitive environment.
• You hold yourself and others to a high standard, are organised, with an ability to prioritise tasks.
• You enjoy working outdoors.

The nature of our business requires our staff to be comfortable working on and around water.

Our core operating hours are from 08:30 – Dusk daily, so evening working is required at certain times of year.